Annual Return Policy
Effective January 29, 2024
- Phillips will no longer accept physical returns of overstocked products to our facility.
- In lieu of a physical return, Phillips will issue a credit memo valued at 1% of the customer’s previous year’s total sales to be used on future purchases.
- Customers may keep or discard items they are interested in returning.
OEM Restocking Policy: A standard re-stocking fee of 20% will apply to OEM returns. *Exceptions may be considered on a case-by-case basis